Elements and Performance Criteria
- Plan fraud and corruption control awareness activities
- Need for activities is determined, taking into account identified client needs, feedback from clients and staff and priorities identified in the organisation's fraud and corruption control plan.
- Ideas for new or improved activities are initiated, gathered and assessed, taking into account legislative and policy directions and the human, financial and physical resources required.
- Approval for fraud and corruption awareness-raising activities is obtained in accordance with organisational guidelines.
- Design fraud and corruption control awareness activities
- Individuals and groups are targeted, and formal and informal networks are established and used regularly as communication channels.
- Precedents in fraud and corruption control are incorporated into fraud and corruption control awareness activities.
- A range of media is employed to ensure awareness raising and information sharing activities are implemented as required.
- Fraud and corruption control awareness activities are linked in an integrated and cohesive manner with organisational ethical and fraud and corruption control guidelines, codes of conduct and related aspects of corporate policy.
- Fraud and corruption control awareness activities are based on a knowledge of the organisation's corporate objectives, strategic plan, core business, the culture and values of the organisation and a knowledge of the organisation's client base.
- Fraud and corruption control awareness activities are based on a knowledge of the obligations and protections relating to public interest disclosures, protected disclosures or whistleblowing legislation.
- Promote compliance
- Develop and nurture cooperative client relationships
- Expectations of clients and contractors are established and documented.
- Opportunities for establishing contacts and networks with external and internal clients are anticipated in consultation with work colleagues and managers.
- Changes in organisational focus are monitored for effects on organisation-client relationships and action is taken to inform clients of changes in accordance with organisational policy and procedures.
- Feedback on organisational activities is obtained and reported within the organisation in accordance with policy and procedures.
- Organisation's fraud and corruption control philosophy, policy and procedures are imparted in a way which facilitates stakeholder understanding.
- Where required, clients are advised when and how they may modify their practices to meet organisational standards.
- Conduct fraud and corruption awareness activities
- Fraud and corruption awareness activities are planned and are feasible within existing resource and time constraints.
- Intended outcomes are identified and are based on realistic expectations of the target audience.
- Activities are varied, refined and adapted as indicated by audience response or by changes in the organisation's fraud and corruption control strategy and procedures.
- Adult learning techniques are utilised.
- Fraud and corruption control awareness information is linked with codes of conduct, ethical requirements, and the fraud and corruption control guidelines of the organisation together with its broader corporate goals.
- Evaluate success of awareness-raising activities
- Fraud and corruption control awareness activities are assessed against predetermined objectives.
- Results of evaluation are documented and used as the basis for planning future activities.
- Opportunities for new fraud and corruption awareness activities are identified and acted on as required.
- Evidence, if any, is obtained of a decrease in the level of fraud and corruption as a result of the activities.